Welcome to my website. This website (located at www.inthewingsva.com.au) is owned and operated by Laura Katharine Hewitson trading as In the Wings VA Services (ABN 70 086 126 958) (“In the Wings VA Services”, “I”, “me”). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use and disclaimer which, together with my Privacy Policy, govern my relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use my website.

Your use of this website is subject to the following terms and conditions:

1.         Use of my website

The content of this website is for your general information and use only and is subject to change without prior notice.

You can only ever use my website for lawful purposes (such as researching my services or contacting me) in a manner consistent with the nature and purpose of the website, and in a way that doesn’t impact on anyone else’s use and enjoyment of the website. I have a zero-tolerance policy for users who conduct themselves unlawfully or encourage such conduct, who post any defamatory, obscene, offensive or scandalous material, harass or cause distress or inconvenience to any person, or disrupt the website. I reserve the right to ban any users who engage in such behaviour.

You’re not permitted to change, add to, remove, deface, hack or otherwise interfere with my website or any material or content displayed on the website, or attempt to do any of those things.

Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

2.         Intellectual property

This website contains material that is owned by or licensed to me. This material includes, but is not limited to, the content, design, layout, appearance, look, graphics, text, logos, button icons, video images, audio clips, code, scripts, design elements and interactive features of the website, and is protected by copyright under the laws of Australia and through international treaties.

Unless I say otherwise, all rights (including copyright) in the website are owned or controlled by me and are reserved by me.

Any reproduction of the website or website content is prohibited other than in accordance with these terms.

All designs, trademarks, service marks and trade names are owned, registered and/or licensed by me, save for any trademarks reproduced on this website that are not the property of or licensed to me, which are acknowledged on the website.

As a user of our website, I grant you a worldwide, non-exclusive, royalty-free, revocable license to use my website in accordance with these terms, to copy and store the website and its content in your device's cache memory and to print pages from the website for your own personal and non-commercial use.

Except as outlined above, I don’t grant you any other rights whatsoever in relation to the website - all other rights are expressly retained and reserved by me and nothing you do on or in relation to the website will transfer any intellectual property or associated rights.

If you would like to share my website or social media content that’s freely available for re-use or is in the public domain, you are permitted to do so, as long as you attribute the same to me and link back to my website. If you’d like to share, re-publish or otherwise use my website or content in a way that you aren’t expressly authorised to do by these terms, please don’t hesitate to get in touch with me.

3.         Submissions

I’ll sometimes ask my users to contribute content to my website or social media. Please note before you do so that any material you send to me (including any data, questions, comments, suggestions, ideas, designs, images, videos, audio, marks or other information) will be deemed to be non-confidential and non-proprietary, unless you tell me otherwise. You authorise me to use it for any purpose, without compensation to you.

I maintain a blog on my website to keep you up to date with the latest in administration as it relates to the performing arts sector. As a website user, I may give you the opportunity to comment on my blog posts. Please note that I do regularly screen and review blog comments. I reserve the right to remove comments that I consider may not align with my brand values. You are expressly prohibited from posting any comment or content that is defamatory, offensive or otherwise inappropriate. You warrant that all information that you submit to me via my website is true and correct, to the best of your knowledge and information, and that you are the rightful owner of all intellectual property rights in such information.

I may also feature guest bloggers from time to time. I want you to know that I don’t necessarily endorse or support any views, opinions, standards or information expressed in guest blogs and/or the comments section of my blog.

If you find something offensive or inappropriate, please don’t hesitate to get in touch with me and I’ll review the material to see whether it should be removed.

4.         Privacy

I take your privacy seriously. All information I collect through your use of the website and how I use and disclose it is set out in my Privacy Policy.

5.         Links to my website

If you would like to link to my website, please get in touch with me with your URL, a brief description of your website and why you want to establish a link. Please note that if I allow you to link to my website, I may impose certain terms or conditions.

If the nature or content of your website changes in any significant way after the authorised link is established, you must let me know and provide me with a new description of your website. If the change means that your website is no longer a good fit with mine, I may ask you to remove the link. Refusal will constitute a breach of these terms.

6.         Links from my website to other websites

I may also, on occasion, include links to other websites which are not controlled by me. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. Please note that I include these links for your convenience, however, I don’t necessarily endorse or support the views, opinions, standards or information expressed on them. I have no control over the nature, content and availability of those websites. For your own safety, please make sure you check the protocols and standards of the linked sites before using them.

7.         My use of cookies

I use cookies to monitor browsing preferences and to help me improve, promote, and protect my website and services. By continuing to use the website, you agree to my cookie policy. You can find out more information about my cookie policy in my Privacy Policy.

8.         Security

My website is security assured by Squarespace. I use my best endeavours to ensure the website is free of any malware, bugs, viruses, trojan horses, ransomware or other harmful code or communications which may be transmitted to or through the website, including links to other sites.

9.         Disclaimer and indemnity

Nothing in these terms limits or excludes any rights, guarantees, warranties, representations or conditions that you are entitled to by law that can’t be limited or excluded, including under the Australian Consumer Law, which forms Schedule 2 to the Competition and Consumer Act 2010 (Cth) (ACL).

Apart from that, to the extent permitted by law, I exclude all terms, guarantees, warranties, representations or conditions as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any purpose which are not expressly stated in these terms. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and I expressly exclude any liability for such to the fullest extent permissible by law.

I will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable consumer guarantee to which you are entitled under the ACL), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the website or these terms (including as a result of not being able to use the website), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise. If I can’t exclude liability but I can limit it, I limit it to the maximum extent permitted under section 64A of the ACL.

I make the website available to you, however, you use it at entirely your own risk, for which I will not be liable. Everything on the website is provided "as is" and "as available" – I don’t make any representations or warranties of any kind – and I exclude all liability for loss or damage you might suffer because of:

• failures, errors, mistakes, inaccuracies, interruptions, defects, delays, viruses, lost, stolen, altered or misused data, unlawful third party conduct arising out of the website;

• unsuitable or out of date information on the website (including third party material and advertisements on the website);

• you or any other person acting or not acting, on any information;

• personal injury or property damage of any nature resulting from your or any other person’s access to or use of the website;

• any unauthorised access to or use of information or data, including personal and financial information, collected by me;

• any interruption of transmission to or from the website;

• any unauthorised access to or use of information or data, including personal and financial information, collected by me;

• any malware (bugs, viruses, trojan horses, ransomware or other harmful code or communications) which may be transmitted to or through the website, including links to other sites;

• costs incurred by you in using the website; and

• links which are provided for your convenience.

It is your own responsibility to ensure that any services or information available through this website meet your specific requirements.

You indemnify me from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

10.      Changes to terms

If I decide to change these terms (and I can do so at any time), I’ll post a copy of my revised terms on my website. Changes to the terms will take effect immediately on being published on the website. Your continued use of the website indicates your acceptance of the revised terms.

11.      Severance

If any part of these terms is found to be void or unenforceable by a Court of competent jurisdiction, that part will be severed and the rest of the terms will remain in force.

12.      No affiliation

My website is not a part of the Facebook website, Facebook Inc, YouTube, Instagram, Snapchat, Twitter or Google, nor is it endorsed by or affiliated with any of those websites or their owners in any way.

13.      Termination

The agreement between us constituted by your use of the website may be terminated at any time by us without notice, in which case all disclaimers and limitations of liability will survive termination, however, you will no longer be authorised to access the website.

14.      Jurisdiction

As I am based in Victoria, Australia, these terms will be governed by the laws of Victoria, Australia. In the event of any dispute, I ask that you first contact me, and we’ll do our best to resolve the dispute to our mutual satisfaction quickly, cheaply and efficiently. If we do end up in court, you agree that the exclusive venue for resolving any dispute will be in the courts of Victoria, Australia and courts of appeal from them.

This document was last updated: 6/12/2021