Frequently Asked Questions

  • Are you struggling to stay on top of the day-to-day tasks that keep your company running? Maybe your inbox is overwhelming you, your calendar feels out of control, or you need a particular skill set to help with a project. A VA is an ideal solution in all of these situations! Find out more about working with a VA.

  • Did you know small business owners in Australia spend nearly 40% of their time on admin tasks? By outsourcing these to a VA, you can focus your time on the tasks that generate precious income for you and your company, growing your bottom line. You can be making money on every hour you pay your VA!

  • By hiring a local VA, you can be proud to support an Australian small business. You’ll be billed in Australian currency, I operate in a similar time zone to you, and I’m familiar with our uniquely Aussie theatre lingo - who else would understand ‘chookas’?

  • A Virtual Assistant is not an employee - I’m an independent contractor. By hiring me instead of an employee, you save yourself the headache of dealing with payroll, tax, superannuation, WorkCover, and accounting for leave payments - these expenses are all included in my fees so you don’t have to worry about them. You don’t have to provide me with office space or equipment such as a computer, saving you rent and power costs. VAs can also offer you immense flexibility - you may hire a few different VAs with different skill sets to round out your admin team. A Virtual Assistant is an especially great solution for a short-term project, as a VA contract means you can avoid the headache of having a temp employee who may not understand the performing arts industry.

  • Absolutely! Download my Services & Pricing Guide here and flick to page 6.

  • Maybe! I’m always eager to help, and if I don’t have the skills you need, I probably know somebody who does. Book a Discovery Call and we can chat about your specific requirements! Please bear in mind that there are certain services I legally can’t offer (for instance, I’m not a qualified bookkeeper, accountant, or lawyer), but I can connect you with these services if needed.

  • I pride myself on being completely transparent with clients when it comes to data security. Like many industries, the arts sector requires significant discretion and reliable storage, so I utilise trustworthy tools like LastPass, Google Drive, Asana, and Gmail. Please ask me if you would like more details about security. You can view my privacy policy here.

  • A few reasons: I’m a small business owner with my own overheads to cover; I’m an industry expert with ten years of experience in admin; and I’m the only VA in Australia who specialises in supporting the performing arts sector. I believe my prices are fair and reasonable for the value I can add to your company.

  • I work Tuesdays & Thursdays, 10AM-6PM (Melbourne Time). I always answer queries my next office day. If you are seeking alternative office hours, please contact me as I am always happy to discuss a flexible arrangement.

  • You can book a Discovery Call here for a one-on-one video chat with me. All of my clients have a private client portal in Asana and a private chat in Voxer. You can email me anytime at laura@inthewingsva.com.au.